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Data Portability FAQ

General

  1. Why do I need to fill out the Data Portability API Application form?

TikTok needs to assess each application to ensure that requests are valid and are made by genuine companies or services. This is to ensure the privacy and security of user data.

  1. How does the Data Portability API Application differ from App Review?

The Data Portability API is a functionality that developers can add to their apps. To protect user data privacy, developers must complete an application form and receive approval. App Review is a separate review of the developer app itself, to ensure that the app is eligible to integrate with our services. Learn more about the App Review process.

Data Portability API Application

  1. What languages do you support on the application?

Please submit your entire application in English, including the UX mockups and any other uploads.

  1. Can I apply for the Data Portability API before I submit my app or website for review?

Yes, you can submit an application for the Data Portability API while your app is in Draft status.

  1. What if I cannot supply all the information being requested?

You must complete all required fields to submit your application.

  1. What happens after I submit my application?

TikTok will review your application, which may take 3 to 4 weeks from the application submission date. You will receive a notification email after your application is processed.

  1. Will a TikTok representative contact me about my application?

A TikTok representative will assess your application, and if applicable, may reach out to request follow-up information with the email that you provide on your application form.

  1. What happens if I am not approved?

If you are not approved, you can reapply at any time. Click the View scopes button under the Data Portability API product on the app page to access the application form.

  1. What should I do if I made a mistake or need to resubmit my application?

Please submit a support ticket and select Data Portability API as the Topic.

  1. What happens after I go live with Data Portability API?

TikTok reserves the right to periodically check that your application continues to match your app or website, and may revoke access if application terms are breached.

  1. What are the daily quota limits? Can I request an increase in the quota limit?

Currently, the daily limit is set at 1000 requests per minute, allowing you to make up to 1000 requests of any given type per minute for the Data Portability API.

If you believe a quota limit increase is necessary for your application, please contact us via Support and we'll take your request into consideration.

  1. Can I get a copy of my application?

We are unable to supply a copy of your application and recommend that you make your own copy of the information that you provide for your reference.